OMG why didn't I contact ClikFIX FIRST?!

           

      DURAND VILLAGE TENANT ASSOCIATION       

      Not-for-profit & Unincorporated    

   dvtassociation@gmail.com

    dvtassociation.blogspot.ca 

Protocol for Requesting any Service Needs

Respectfully…Please do not contact the on-site office or maintenance personnel with verbal requests.  Use the service request information below ensuring the proper documenting & scheduling of your service request.  Thank you  

If you have a computer:

Best Option: email -  service@ClikFIXresident.com

Because you can cc dvtassociation@gmail.com (for DVTA Members)

Or

online form:  ClikFIXresident.com

If you do not have a computer:

Just call 1-855-254-5349

1-855-ClikFIX

Tips for Placing Requests:

To ensure prompt processing of any service request please be sure to include the following information in your email:

Location:                      Resident address and suite number

Contact Details:            Phone # and name of resident requiring service

Service Required: Please describe the problem you are experiencing in as much detail as possible

Permission to Enter:  Indicate if the property management team can enter your suite to complete the service requested or if you need 24 hours’ notice to enter the suite.

PLEASE NOTE:  In accordance with laws governing residential tenancies across Canada, Property Management will enter your suite if delaying the repair may cause excessive physical damage to the property or puts the health and safety of you or your neighbours at risk. They will make every effort to contact you prior to entering your suite.

 

PLEASE NOTE EMERGENCIES ARE

FIRE,  FLOOD  OR  ELECTRICAL

EMERGENCY MAINTENANCE SERVICE

AFTER OFFICE HOURS PHONE LINE

call 1-855-254-5349

1-855-ClikFIX

Your cooperation and particpation will improve response and resolution time.

Thank you

Your DVTA ...Taking Action to Take Care of Our Community